Policies

Terms of service, cancellations, and privacy.

1. Cancellation Policy

We understand that plans can change. Cancellations made more than 24 hours before the scheduled service will not be charged. Cancellations within 24 hours may be subject to a 50% cancellation fee.

2. Privacy Policy

We respect your privacy and only collect personal information necessary to provide our services. Your data will never be shared with third parties without your explicit consent.

3. Insurance & Trust

Naomi’s Crate Escape is fully insured with Public Liability cover of Ā£5,000,000, valid from 01 May 2025 to 30 April 2026.